Returns & Exchanges

Due to the perishable nature of our tropical fruits and farm-fresh goods, we are committed to ensuring your order arrives in peak condition. If you are unsatisfied with the quality of your delivery, please contact us within 24 hours of receipt for a replacement or store credit.

Return Process

• 1.
  Inspect Your Delivery

  Upon arrival, immediately open your package and inspect your fruits or jars for any damage or spoilage that may have occurred during transit.

• 2.
  Document the Issue

  Take clear, high-resolution photographs of the damaged items and the shipping label to help our team process your claim efficiently.

• 3.
  Contact Our Team

  Email our customer support within 24 hours of delivery with your order number and the attached photos to initiate a review of your order.

• 4.
  Resolution Process

  Once reviewed, we will issue a replacement shipment for the damaged goods or provide a store credit for the value of the affected items.